/* ===== Customer Hub — matches platform.wwpos.cloud demo exactly ===== */

/* CSS Variables (same as demo) */
:root {
    --brand-blue: #1a4575;
    --teal: #2dbfa0;
    --teal-dark: #1f9680;
    --coral: #e8604a;
    --gold: #f0a500;
    --navy: #0f1f4a;
    --bg: #f2f4f8;
    --card: #fff;
    --border: #e4e8f0;
    --text: #1a2540;
    --muted: #6b7a99;
    --light: #edf0f7;
    --green: #22c55e;
    --orange: #f59e0b;
    --red: #ef4444;
    --radius: 14px;
    --radius-sm: 10px;
    --shadow: 0 2px 12px rgba(15,31,74,.08);
    --shadow-md: 0 4px 24px rgba(15,31,74,.12);
    --shadow-lg: 0 8px 48px rgba(15,31,74,.16);
}

/* App container */
.crm-app {
    background: var(--card);
    border: 1.5px solid var(--border);
    border-radius: var(--radius);
    box-shadow: var(--shadow-lg);
    overflow: hidden;
    font-family: 'Inter', -apple-system, sans-serif;
}

/* Top bar */
.crm-app-bar {
    background: var(--navy);
    padding: 12px 20px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
.crm-app-bar h3 {
    font-size: 14px;
    font-weight: 700;
    color: #fff;
    display: flex;
    align-items: center;
    gap: 8px;
    margin: 0;
}
.hub-badge {
    font-size: 9px;
    font-weight: 700;
    padding: 3px 10px;
    border-radius: 20px;
    letter-spacing: .5px;
}
.hub-badge.connected {
    background: rgba(45,191,160,.2);
    color: var(--teal);
}
.crm-app-bar .app-search {
    display: flex;
    align-items: center;
    gap: 8px;
    background: rgba(255,255,255,.1);
    border: 1px solid rgba(255,255,255,.15);
    border-radius: 8px;
    padding: 6px 12px;
    min-width: 240px;
}
.crm-app-bar .app-search input {
    background: none;
    border: none;
    color: #fff;
    font-size: 12px;
    outline: none;
    width: 100%;
    font-family: inherit;
}
.crm-app-bar .app-search input::placeholder { color: rgba(255,255,255,.4); }

/* Body layout */
.crm-app-body {
    display: flex;
    min-height: 520px;
    overflow: hidden;
}

/* Customer sidebar */
.crm-cust-list {
    width: 260px;
    border-right: 1px solid var(--border);
    background: var(--light);
    flex-shrink: 0;
    overflow-y: auto;
}
.crm-cust-item {
    padding: 12px 16px;
    border-bottom: 1px solid var(--border);
    cursor: pointer;
    transition: .12s;
    display: flex;
    align-items: center;
    gap: 10px;
}
.crm-cust-item:hover { background: var(--card); }
.crm-cust-item.active {
    background: var(--card);
    border-left: 3px solid var(--teal);
}
.ci-av {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 11px;
    font-weight: 800;
    color: #fff;
    flex-shrink: 0;
}
.ci-info h5 {
    font-size: 12px;
    font-weight: 600;
    margin: 0;
}
.ci-info span {
    font-size: 10px;
    color: var(--muted);
}
.show-more-btn {
    padding: 10px;
    text-align: center;
    font-size: 11px;
    font-weight: 700;
    color: var(--brand-blue);
    cursor: pointer;
    border-top: 1px solid var(--border);
    background: var(--light);
}
.show-more-btn:hover { background: var(--card); }

/* Detail panel */
.crm-detail {
    flex: 1;
    overflow-y: auto;
    overflow-x: hidden;
    min-width: 0;
    position: relative;
}

/* Header */
.crm-detail-header {
    padding: 16px 20px;
    border-bottom: 1px solid var(--border);
    display: flex;
    align-items: center;
    gap: 12px;
}
.dh-av {
    width: 42px;
    height: 42px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 14px;
    font-weight: 800;
    color: #fff;
    flex-shrink: 0;
}
.dh-info {
    flex: 1;
    min-width: 0;
}
.dh-info h3 {
    font-family: 'Manrope', sans-serif;
    font-size: 16px;
    font-weight: 800;
    margin: 0;
}
.dh-info p {
    font-size: 11px;
    color: var(--muted);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin: 2px 0 0;
}
.dh-stats {
    margin-left: auto;
    display: flex;
    gap: 16px;
    text-align: center;
    flex-shrink: 0;
}
.dh-stat-val {
    font-family: 'Manrope', sans-serif;
    font-size: 18px;
    font-weight: 800;
}
.dh-stat-val.ltv { color: var(--teal); }
.dh-stat-val.quotes { color: var(--coral); }
.dh-stat-lbl {
    font-size: 9px;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 1px;
    font-weight: 600;
}
.live-badge {
    display: inline-block;
    font-size: 7px;
    font-weight: 800;
    background: #00c853;
    color: #fff;
    padding: 1px 5px;
    border-radius: 3px;
    margin-left: 5px;
    vertical-align: middle;
    letter-spacing: .5px;
}

/* Tabs */
.crm-tabs {
    display: flex;
    gap: 4px;
    padding: 10px 16px;
    border-bottom: 1px solid var(--border);
    background: var(--light);
    overflow-x: auto;
    scrollbar-width: none;
}
.crm-tabs::-webkit-scrollbar { display: none; }
.crm-tab {
    padding: 7px 14px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 600;
    cursor: pointer;
    background: var(--card);
    color: var(--muted);
    border: 1.5px solid var(--border);
    white-space: nowrap;
    transition: .15s;
    flex-shrink: 0;
}
.crm-tab:hover { border-color: var(--brand-blue); color: var(--brand-blue); }
.crm-tab.active {
    background: var(--navy);
    color: #fff;
    border-color: var(--navy);
}

/* Tab content */
.hub-tab-content { padding: 20px 24px; }

/* Shared styles for tab content */
.sync-note {
    font-size: 11px;
    color: var(--muted);
    margin-bottom: 12px;
    font-weight: 600;
}
.section-label {
    font-size: 11px;
    font-weight: 700;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 1.5px;
    margin: 18px 0 10px;
}
.empty {
    font-size: 13px;
    color: var(--muted);
    padding: 20px 0;
}

/* Table */
.hub-table {
    width: 100%;
    border-collapse: collapse;
}
.hub-table th {
    text-align: left;
    font-size: 10px;
    font-weight: 700;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 1px;
    padding: 8px 14px;
    border-bottom: 2px solid var(--border);
}
.hub-table td {
    font-size: 12px;
    padding: 10px 14px;
    border-bottom: 1px solid var(--border);
}
.hub-table tr.clickable { cursor: pointer; transition: .12s; }
.hub-table tr.clickable:hover { background: var(--light); }
.model-link {
    color: var(--teal);
    font-weight: 700;
    font-size: 11px;
}

/* Order cards */
.order-card {
    background: var(--card);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    padding: 14px;
    margin-bottom: 8px;
    box-shadow: var(--shadow);
    cursor: pointer;
    transition: .2s;
}
.order-card:hover { box-shadow: var(--shadow-md); }
.order-card.quote { border-left: 3px solid var(--orange); }
.order-card.open { border-left: 3px solid var(--coral); }
.order-card.completed { border-left: 3px solid var(--green); }
.order-card-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
}
.order-card-header h5 { font-size: 13px; font-weight: 700; margin: 0; }
.order-card-header .meta { font-size: 11px; color: var(--muted); margin: 2px 0 0; }
.order-card-right { text-align: right; }
.amount { font-family: 'Manrope', sans-serif; font-size: 15px; font-weight: 800; }
.expand-hint { font-size: 10px; color: var(--muted); font-weight: 400; }

/* Badges */
.badge {
    font-size: 10px;
    font-weight: 700;
    padding: 3px 9px;
    border-radius: 20px;
    white-space: nowrap;
    display: inline-block;
}
.badge.green { background: rgba(34,197,94,.12); color: #16a34a; }
.badge.amber { background: rgba(245,158,11,.12); color: #b45309; }
.badge.coral { background: rgba(232,96,74,.12); color: var(--coral); }

/* Detail rows */
.detail-row {
    display: flex;
    gap: 10px;
    padding: 6px 0;
    border-bottom: 1px solid var(--border);
    font-size: 12px;
}
.detail-row .label {
    font-weight: 600;
    color: var(--muted);
    width: 100px;
    flex-shrink: 0;
}
.green { color: var(--green); font-weight: 600; }
.bold { font-weight: 700; }
.order-actions {
    display: flex;
    gap: 6px;
    margin-top: 10px;
    flex-wrap: wrap;
}
.btn-action {
    padding: 6px 12px;
    border-radius: 6px;
    font-size: 11px;
    font-weight: 700;
    border: none;
    cursor: pointer;
    background: rgba(26,69,117,.1);
    color: var(--brand-blue);
    transition: .15s;
}
.btn-action:hover { background: rgba(26,69,117,.2); }

/* Service cards */
.service-card {
    background: var(--card);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    padding: 14px;
    margin-bottom: 8px;
    cursor: pointer;
    transition: .2s;
}
.service-card.completed { border-left: 3px solid var(--green); }
.service-card.open { border-left: 3px solid var(--orange); }
.service-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 4px;
}
.service-header h5 { font-size: 13px; font-weight: 700; margin: 0; }
.meta { font-size: 11px; color: var(--muted); margin: 0; }
.btn-create-service {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    padding: 10px 20px;
    border-radius: var(--radius-sm);
    font-size: 12px;
    font-weight: 700;
    border: none;
    cursor: pointer;
    background: var(--coral);
    color: #fff;
    margin-top: 12px;
    transition: .15s;
}
.btn-create-service:hover { background: #d4503a; }

/* Timeline */
.timeline { padding: 0; }
.tl-item {
    display: flex;
    gap: 14px;
    padding: 10px 0;
    position: relative;
}
.tl-item:not(:last-child)::after {
    content: '';
    position: absolute;
    left: 4px;
    top: 32px;
    bottom: -2px;
    width: 2px;
    background: var(--border);
}
.tl-dot {
    width: 10px;
    height: 10px;
    border-radius: 50%;
    margin-top: 4px;
    flex-shrink: 0;
    border: 2px solid var(--teal);
    background: var(--card);
}
.tl-dot.auto { background: var(--teal); }
.tl-body h5 { font-size: 12px; font-weight: 600; margin: 0; }
.tl-body p { font-size: 11px; color: var(--muted); margin: 1px 0 0; }
.tl-date { font-size: 10px; color: var(--muted); font-weight: 600; }
.add-note-bar {
    display: flex;
    gap: 8px;
    margin-bottom: 14px;
}
.note-input {
    flex: 1;
    padding: 10px 12px;
    border: 1.5px solid var(--border);
    border-radius: 8px;
    font-size: 12px;
    font-family: inherit;
    outline: none;
}
.note-input:focus { border-color: var(--teal); }
.btn-add-note {
    padding: 10px 16px;
    border-radius: 8px;
    font-size: 12px;
    font-weight: 700;
    border: none;
    cursor: pointer;
    background: var(--teal);
    color: #fff;
    white-space: nowrap;
}

/* Task cards */
.task-card {
    padding: 14px 18px;
    border-left: 3px solid;
    margin: 8px 0;
    border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
    background: var(--light);
    cursor: pointer;
    transition: .15s;
}
.task-card:hover { box-shadow: var(--shadow); }
.task-card h5 { font-size: 13px; font-weight: 700; margin: 0 0 3px; }
.task-card p, .task-card .meta { font-size: 12px; color: var(--muted); line-height: 1.4; margin: 0; }
.task-card.urgent { border-color: var(--red); background: rgba(239,68,68,.04); }
.task-card.high { border-color: var(--orange); background: rgba(245,158,11,.04); }
.task-card.normal { border-color: var(--brand-blue); background: rgba(26,69,117,.04); }
.task-detail { margin-top: 10px; padding-top: 10px; border-top: 1px solid var(--border); }
.task-detail select, .task-detail input, .task-detail textarea {
    padding: 7px 10px;
    border: 1.5px solid var(--border);
    border-radius: 6px;
    font-family: inherit;
    font-size: 12px;
    outline: none;
    width: 100%;
    box-sizing: border-box;
    margin-bottom: 6px;
}
.task-actions { display: flex; gap: 8px; margin-top: 8px; }
.btn-save {
    padding: 7px 16px;
    border-radius: 6px;
    font-size: 11px;
    font-weight: 700;
    border: none;
    cursor: pointer;
    background: var(--teal);
    color: #fff;
}
.btn-complete {
    padding: 7px 16px;
    border-radius: 6px;
    font-size: 11px;
    font-weight: 700;
    border: none;
    cursor: pointer;
    background: var(--green);
    color: #fff;
}
.btn-cancel {
    padding: 7px 16px;
    border-radius: 6px;
    font-size: 11px;
    font-weight: 700;
    border: none;
    cursor: pointer;
    background: var(--light);
    color: var(--red);
    border: 1.5px solid var(--red);
}
.add-task-btn {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 6px;
    width: 100%;
    padding: 12px;
    border: 2px dashed var(--border);
    border-radius: var(--radius-sm);
    font-size: 12px;
    font-weight: 600;
    color: var(--muted);
    cursor: pointer;
    margin-top: 12px;
    background: none;
    transition: .15s;
}
.add-task-btn:hover { border-color: var(--teal); color: var(--teal); }
.new-task-form {
    margin-top: 12px;
    padding: 14px;
    background: var(--card);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
}

/* Audit log */
.audit-log { max-height: 400px; overflow-y: auto; }
.audit-entry {
    display: flex;
    gap: 10px;
    padding: 8px 0;
    border-bottom: 1px solid var(--border);
    font-size: 11px;
    align-items: flex-start;
}
.audit-entry:last-child { border: none; }
.audit-ts { color: var(--muted); width: 120px; flex-shrink: 0; font-weight: 600; }
.audit-user { color: var(--brand-blue); font-weight: 700; width: 80px; flex-shrink: 0; }
.audit-action { color: var(--text); flex: 1; }
.audit-badge {
    font-size: 9px;
    font-weight: 700;
    padding: 2px 7px;
    border-radius: 10px;
    margin-left: 6px;
    display: inline-block;
}
.audit-badge.auto { background: rgba(130,100,220,.08); color: #7c3aed; }
.audit-badge.send { background: rgba(45,191,160,.08); color: var(--teal); }
.audit-badge.edit { background: rgba(240,165,0,.08); color: var(--gold); }
.audit-badge.create { background: rgba(34,197,94,.08); color: var(--green); }

/* Drill-down */
.drill-content { background: rgba(45,191,160,.02); padding: 16px; }
.drill-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.drill-box {
    background: var(--card);
    border: 1px solid var(--border);
    border-radius: var(--radius-sm);
    padding: 14px;
}
.drill-box h5 {
    font-size: 11px;
    font-weight: 700;
    color: var(--muted);
    text-transform: uppercase;
    letter-spacing: 1px;
    margin: 0 0 10px;
}
.doc-row {
    padding: 6px 0;
    border-bottom: 1px solid var(--border);
    font-size: 12px;
    font-weight: 600;
}
.doc-row:last-child { border: none; }
.send-bar {
    display: flex;
    gap: 8px;
    margin-top: 10px;
}
.btn-send {
    padding: 6px 14px;
    border-radius: 6px;
    font-size: 11px;
    font-weight: 700;
    border: none;
    cursor: pointer;
    transition: .15s;
}
.btn-send.email { background: rgba(26,69,117,.1); color: var(--brand-blue); }
.btn-send.sms { background: rgba(45,191,160,.1); color: var(--teal); }

/* Loading states */
.hub-loading, .hub-loading-detail, .hub-empty {
    text-align: center;
    padding: 40px 20px;
    color: var(--muted);
    font-size: 13px;
}
.spinner {
    width: 28px;
    height: 28px;
    border: 3px solid var(--border);
    border-top: 3px solid var(--teal);
    border-radius: 50%;
    animation: spin .8s linear infinite;
    margin: 0 auto 12px;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* ===== Tier Preview Bar ===== */
.tier-preview-bar {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px 20px;
    background: linear-gradient(135deg, #0f1f4a, #1a4575);
    border-radius: 14px 14px 0 0;
    margin-bottom: -1px;
    flex-wrap: wrap;
}
.tier-preview-label {
    font-size: 11px;
    font-weight: 600;
    color: rgba(255,255,255,.6);
    white-space: nowrap;
}
.tier-preview-buttons {
    display: flex;
    gap: 6px;
}
.tier-btn {
    padding: 6px 16px;
    border-radius: 20px;
    font-size: 11px;
    font-weight: 700;
    border: 1.5px solid rgba(255,255,255,.2);
    background: transparent;
    color: rgba(255,255,255,.6);
    cursor: pointer;
    transition: all .15s;
    white-space: nowrap;
}
.tier-btn:hover {
    border-color: rgba(255,255,255,.5);
    color: #fff;
}
.tier-btn.active {
    color: #fff;
    border-color: transparent;
}
.tier-btn.active.hub {
    background: #2dbfa0;
}
.tier-btn.active.intel {
    background: #1a4575;
    border-color: rgba(255,255,255,.3);
}
.tier-btn.active.engage {
    background: #0f1f4a;
    border-color: #2dbfa0;
    box-shadow: 0 0 0 1px #2dbfa0;
}
.tier-price {
    font-size: 9px;
    font-weight: 500;
    opacity: .7;
    margin-left: 4px;
}
.tier-reset {
    margin-left: auto;
    padding: 5px 12px;
    border-radius: 6px;
    font-size: 10px;
    font-weight: 700;
    border: 1px solid rgba(239,68,68,.4);
    background: rgba(239,68,68,.1);
    color: #fca5a5;
    cursor: pointer;
    transition: .15s;
}
.tier-reset:hover {
    background: rgba(239,68,68,.2);
    border-color: rgba(239,68,68,.6);
}